Working in a modern company, I often face a dilemma: send an email or write in a messenger https://mailtrap.io/blog/emails_vs_instant_messages/? Both tools are important, but their use depends on the situation. Email is formal and structured communication. When you need to send a report, ask for approval or record agreements, email is the best option. It allows you to present information in detail and allows the recipient to respond at a convenient time. On the other hand, instant messages are speed and dynamics. When a prompt response or a short discussion is needed, instant messengers save the day. They are convenient for team chats, quick clarifications and informal communication. I am convinced that the right balance between email and instant messaging is the key to productive work. The main thing is to understand when a formal approach is appropriate and when it is better to choose flexibility and speed.
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I agree with the author that emails remain an important tool for formal correspondence, providing the opportunity to convey more structured and long-term messages that can be important for business correspondence and archiving. At the same time, instant messages are much more convenient and effective for quickly exchanging ideas, solving problems in real time and maintaining casual communication. It is amazing how the author emphasizes the importance of choosing the right tool for different situations, which is very relevant for me as a user of different communication channels. The article made me rethink my communication habits in the work process, and I am now more careful about choosing a communication method depending on the context.